With the demand for services, we require pre-payments to secure your appointment/service. Cancellations with more than 2 weeks’ notice will be refunded excluding the $500 scheduling deposit. The scheduling deposit may be transferred to another service. Cancellations with less than 2 weeks’ notice will require full-service fee payment (non-refundable).
Cancellations due to travel challenges or medical emergencies: With proof of travel challenges or a medical emergency, we will address on a case-by-case basis. With documentation of the emergency, such as a doctor’s note, we may permit a credit being applied toward future services.
If the SMart Center must cancel any service as a result of circumstances beyond reasonable control including but not limited to fire, floods, natural disasters, riots, strikes, or disease epidemic, the client is eligible to receive a refund/credit excluding any deposits and payments for services already rendered. Early dismissal from a CommuniCamp program will be reviewed on a case-by-case basis.