Career Opportunities

If you’re looking to positively impact the life of a child, teen, or adult suffering in silence, we encourage you to join us. Click on the Job Titles below to read the full description:

We are recruiting volunteer counselors for our upcoming 2022 CommuniCamp™ Intensive Group Treatment and Parent Training Programs for Selective Mutism! CommuniCamp™ is a 3+ day intensive group treatment program for children and teens ages 3-17 with Selective Mutism (SM), Social Communication Anxiety, and Extreme Shyness. Held in Jenkintown, PA (Greater Philadelphia Area), this program is based on Dr. Elisa Shipon-Blum’s evidence-based Social Communication Anxiety Treatment® (S-CAT®) model. Counselors will receive live, hands-on S-CAT® training and experience working with children and/or teens with SM.

TO view our recruitment flyer for CommuniCamp Counselors

Interested applicants should submit a letter of interest and a CV or resume attention to: CommuniCamp Counselor Supervisor at jblum@selectivemutismcenter.org

Upcoming CommuniCamp™ Programs:

  • August 5-8, 2022
  • August 19-22, 2022
  • October 7-10, 2022

Criteria

  • Licensed Mental Health professional and/or therapist (psychologists, social workers etc., including art and music therapists)
  • Licensed Speech and Language Therapist or Occupational Therapist
  • Doctoral or Master’s-level students in any of the specialties listed above (mist be enrolled and actively taking courses)
  • Educator
  • College seniors majoring in Psychology or related fields and interested in working with children. Must have direct experience working with children.

Requirements

  • Complete web-based training
  • Attend an on-site training the day before the program (10:00am – 4:00pm)
  • Attend the pre-camp Orientation with patients and their families the evening before the program (4:30pm – 8:30pm)
  • Attend CommuniCamp in its entirety (8:00am – 3:30pm daily)
  • Provide copies of all required clearances (PA Child Abuse History Clearance, PA Criminal History Record & FBI Background Clearance)

Expectations

  • Be prepared to work with 3-17-year-old children who struggle with SM, social anxiety etc.
  • Report directly to Head Counselor
  • Complete daily progress notes for 2-3 children
  • Arrive on-time and remain on-site for the duration of the program
  • Follow the dress code and behave in a professional manner
  • Bring individuality and tons of energy. Be ready to have fun!

Join the SMart Center Team, the ONLY Center in the world that implements Dr. Shipon-Blum’s Social Communication Anxiety Treatment (S-CAT®) Program, to treat children, teenagers, & adults with Selective Mutism, Social Anxiety, Extreme Shyness and Related Disorders. International expert Dr. Elisa Shipon-Blum and her dedicated team have a comprehensive center providing assessments, individual treatment, intensive group treatment & parent training program (CommuniCamp™), school trainings, general question & answer consultations, books/DVDs, and ongoing events, such as webinars & support groups for parents, treating professionals, researchers, and educators to help treat, educate, and promote awareness & understanding of Selective Mutism.

Support Coordinator/Administrative Assistant

Be the first point of contact for our families to welcome them to our practice and coordinate their continued treatment care through in-person, telephone, and web-conferencing consultations. Perform a range of administrative and office support activities to facilitate the efficient and cohesive operation of the center. Must enjoy communicating by phone with people.

Interested applicants should submit a letter of interest and a CV or resume to: smartcenter@selectivemutismcenter.org

Responsibilities

  • Answer inbound phone calls from parents, school staff, and treating professionals
  • Assist with center email correspondence (e.g. current patients scheduling, billing, and support requests)
  • Schedule & coordinate patient appointments, meetings
  • Process service payments and receipts
  • Welcome and guide patients, families, and visitors in office
  • Maintain a tidy inviting waiting room
  • General clerical duties including photocopying, fax and mailing
  • Maintain electronic and hard copy filing system
  • Prepare and modify documents including correspondence, reports, drafts, memos, and emails
  • Record, compile, transcribe and distribute minutes of meetings
  • Open, sort, and distribute incoming correspondence
  • Maintain office supply inventories
  • Coordinate maintenance of office equipment

Education and Experience

  • Three years minimum clerical/administrative experience in a fast-paced environment
  • Customer service experience by telephone and in person
  • Bachelor’s degree, ideally in related field (e.g. Psychology)
  • Experience with Microsoft office products
  • Healthcare experience preferred
  • Sales experience (inbound & outbound/outreach) a plus
  • Experience with Keap CRM a plus
  • Experience with social media and marketing a plus

Key Competencies

  • Excellent interpersonal skills – written and verbal
  • Takes initiative
  • Technology savvy
  • Works well independently
  • Planning and organizing
  • Prioritizing
  • Problem assessment and problem solving
  • Attention to detail and accuracy
  • Flexibility
  • Customer service orientation
  • Teamwork

Work Environment

  • Professional office environment
  • Must be comfortable with dogs (therapy dogs at office)
  • Routinely uses standard office equipment such as computers, phones, photocopier, scanner, & filing cabinets

Hours

  • Full Time position 40 hours per week
  • 11:30am to 8:00pm Shift 2-3 days per week
  • 8:30am to 5:00pm shift 2-3 days per week

Benefits

  • Medical & Dental Health Benefits available upon completion of 90 Day Introductory Period
  • Personal Time Off & Holiday Pay